FAQs

FREQUENTLY ASKED QUESTIONS

Dubrovnik Kayaking Tour – Meeting Point & Information

🧭 Where is the Meeting Point & How Do I Get There?

πŸ“ Location: Pile Area – Western entrance to Dubrovnik Old Town, by the local bus stop (not the gate)

🟠 Look for: Orange umbrella

🏠 Address: Brsalje 8

πŸ”— Open in Google Maps
πŸ•’ Please arrive 15 minutes early.
Late arrivals = missed tour = no refunds or rescheduling.

🚒 Coming from Port Gruž?

πŸ›£οΈ Distance: ~3.5 km (~10 min ride)

Take a taxi or local bus (lines 1A, 1B, or 3) directly to the meeting point.

🚌 Bus
€2.50 one-way
πŸš• Taxi
€4–€20

πŸ“² Recommended apps: Plavi Taxi, Uber, Bolt.

⏰ Why Arrive 15 Minutes Early?

We start paddling on time! Please:

  • Arrive 15 minutes before your scheduled tour
  • Showing up at the start time = too late
  • No-shows or late arrivals: no refunds, no reschedules
Thanks for being on time β€” we’re excited to paddle with you! 🌊

βœ… What's Included?

  • πŸ›Ά Kayak and paddle
  • 🦺 Life vest
  • 🌊 Dry bag for personal items
  • πŸ₯€ Bottled water (0.5L)
  • πŸ§‘β€πŸ« Professional, licensed guide
  • 🀿 Snorkeling mask

πŸŽ’ What to Bring?

  • πŸ‘™ Swimsuit (wear it under your clothes!)
  • πŸ§‚ A towel and change of clothes (recommended)
  • πŸ‘• Light t-shirt
  • πŸ‘Ÿ Water shoes or sandals
  • 🧴 Sunscreen
  • 🧒 Hat or sunglasses (with strap, if possible)
  • πŸ“± Waterproof phone pouch (optional)

What’s Your Cancellation Policy?

We offer a 100% refund for cancellations made at least 24 hours before your scheduled tour.

❌ No refunds for:

  • Cancellations within 24 hours
  • Late arrivals (even with transport delays)
  • Being unfit or unable to paddle on the day

Please plan ahead and make sure you're ready to enjoy the experience with us!

β—πŸŒ¬οΈ Kayaking tours are highly dependent on good sea and weather conditions! 🌊

If we need to cancel the tour due to safety concerns, we always offer you the choice of:

  • A full refund
  • A free reschedule
  • Swapping the kayaking tour for a guided walking tour

🚻 Do You Have a Restroom?

Unfortunately, there’s no restroom at the meeting point. Please use one before arriving.

πŸ‘™ Is There a Place to Change?

No changing rooms are available. Please arrive with your swimsuit on and bring a towel.

🏝️ Why Don’t We Stop at Lokrum Island?

We’d love to β€” it’s a stunning spot! However, access to Lokrum requires a separate entrance ticket, which in 2026 costs €30 per person.

Since that’s nearly the price of our entire tour, it’s just not a practical or budget-friendly option for most guests.

We focus on delivering a great experience that's both fun and affordable!