FAQs
FREQUENTLY ASKED QUESTIONS
π§ Where is the Meeting Point & How Do I Get There?
π Location: Pile Area β Western entrance to Dubrovnik Old Town, by the local bus stop (not the gate)
π Look for: Orange umbrella
π Address: Brsalje 8
π Open in Google MapsLate arrivals = missed tour = no refunds or rescheduling.
π’ Coming from Port GruΕΎ?
π£οΈ Distance: ~3.5 km (~10 min ride)
Take a taxi or local bus (lines 1A, 1B, or 3) directly to the meeting point.
β¬2.50 one-way
β¬4ββ¬20
π² Recommended apps: Plavi Taxi, Uber, Bolt.
β° Why Arrive 15 Minutes Early?
We start paddling on time! Please:
- Arrive 15 minutes before your scheduled tour
- Showing up at the start time = too late
- No-shows or late arrivals: no refunds, no reschedules
β What's Included?
- πΆ Kayak and paddle
- π¦Ί Life vest
- π Dry bag for personal items
- π₯€ Bottled water (0.5L)
- π§βπ« Professional, licensed guide
- π€Ώ Snorkeling mask
π What to Bring?
- π Swimsuit (wear it under your clothes!)
- π§ A towel and change of clothes (recommended)
- π Light t-shirt
- π Water shoes or sandals
- π§΄ Sunscreen
- π§’ Hat or sunglasses (with strap, if possible)
- π± Waterproof phone pouch (optional)
Whatβs Your Cancellation Policy?
β No refunds for:
- Cancellations within 24 hours
- Late arrivals (even with transport delays)
- Being unfit or unable to paddle on the day
Please plan ahead and make sure you're ready to enjoy the experience with us!
If we need to cancel the tour due to safety concerns, we always offer you the choice of:
- A full refund
- A free reschedule
- Swapping the kayaking tour for a guided walking tour
π» Do You Have a Restroom?
Unfortunately, thereβs no restroom at the meeting point. Please use one before arriving.
π Is There a Place to Change?
No changing rooms are available. Please arrive with your swimsuit on and bring a towel.
ποΈ Why Donβt We Stop at Lokrum Island?
Weβd love to β itβs a stunning spot! However, access to Lokrum requires a separate entrance ticket, which in 2026 costs β¬30 per person.
Since thatβs nearly the price of our entire tour, itβs just not a practical or budget-friendly option for most guests.